We aim to ensure that you are completely satisfied with your purchases on The Pitchfork Society.

  1. Returns Procedure: To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: any item not in its original condition, is damaged, or missing parts for reasons not due to our error.

  2. Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [support email] and send your item to our business address.